One of the scariest moments in a parent's life is getting a call from DCFS stating that you are being investigated for abuse and neglect. First, you're not alone and there are ways out of this mess. Working with DCFS can be extremely stressful and difficult. Many parents feel like they are scared to make any moves because no matter what they feel like they might do something wrong. However, there are many steps you can take right away to ensure that you are doing all that you can to protect yourself and your child(ren).